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Privacy Policy

Minerol Health Privacy Policy

 

Effective Date: [04/052024]

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Introduction

Minerol Health ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

 

Data We Collect

We collect personal data through various means on our Wix website, including:

  • Contact Information: Name, email address, phone number (gathered through contact forms, checkout process, or account creation).

  • Order Information: Details of your purchases, such as products, billing and shipping addresses, payment methods (excluding full credit card details), and order history.

  • Website Usage Data: Browsing activity, including pages viewed, products browsed, search queries, IP address, device information, and operating system (collected through cookies and analytics tools).

  • Account Information: If you create an account, we may collect additional data like username, password (hashed and securely stored), and preferences.

 

Data Collected by Wix Partners

We may use authorized Wix partners to provide specific services like marketing or payments. These partners may collect additional data depending on their services. We will clearly disclose any partner data collection within the context of the specific service used (e.g., newsletter signup).

 

How We Use Your Data

We use your personal data for the following purposes, always with a lawful basis under GDPR:

  • To Fulfill Contracts: Processing orders, delivering supplements, and providing customer service requires your contact, order, and possibly account information. (Legal Basis: Contract)

  • To Send Marketing Communications: With your consent, we may use your email address to send promotional emails about our products and offers. You can unsubscribe at any time. (Legal Basis: Consent)

  • To Improve Our Website and Services: We analyze website usage data to understand user behavior and preferences, optimize website performance, and personalize your experience. (Legal Basis: Legitimate Interests)

  • To Comply with Legal Obligations: We may need to use your data for tax, accounting, or other legal purposes as required by law. (Legal Basis: Legal Obligation)

 

Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above or as required by law. We have data retention policies and procedures in place to ensure your data is deleted securely when it's no longer needed.

 

Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Wix and its partners employ industry-standard security practices to safeguard your information.

 

Your Data Rights Under GDPR

You have a number of rights regarding your personal data under GDPR:

  • Right to Access: You have the right to request a copy of your personal data from us.

  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.

  • Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data, subject to certain exceptions (e.g., legal requirements).

  • Right to Restrict Processing: You have the right to request that we restrict the way we process your personal data.

  • Right to Object to Processing: You have the right to object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.

  • Right to Data Portability: You have the right to request that we transfer your personal data to a third party in a structured, commonly used, and machine-readable format.

 

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete the data from our systems.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the revised Policy on our website.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

  • Email: [Insert Minerol Health email address]

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