Refund Policy

At Minerol Health, we want you to be completely satisfied with your purchase of our high-quality organic supplements. However, due to the nature of health products, we have a limited refund policy.

 

Unopened Items

We will accept returns of unopened items within 30 days of purchase for a full refund, excluding original shipping costs. To initiate a return, please contact us at [Insert Minerol Health email address] with your order number and reason for return. We will then provide you with instructions on how to return the product.

 

Opened or Damaged Items

For hygiene and safety reasons, we cannot accept returns of opened or damaged items. This is because we cannot guarantee the quality and safety of products that have been opened or tampered with.

 

Exceptions

We may make exceptions to this policy on a case-by-case basis. If you believe you have received a damaged or incorrect item, please contact us immediately at [Insert Minerol Health email address] with your order number and a description of the issue. We will work with you to find a resolution.

 

Refunds

Once we receive your returned item (unopened condition only) and verify its condition, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

 

Return Shipping Costs

You are responsible for the return shipping costs for unopened items. We recommend using a tracked shipping service when returning your items.

We appreciate your understanding of this policy. If you have any questions or concerns, please don't hesitate to contact us.